Being a successful property manager takes a lot more than just a certificate and knowledge. This job is very dynamic and requires a lot of concentration sometimes, as you will work with money and rentals. Also, the property manager has to be decisive and quick when making a decision as they need to react quickly.
All the property management skills you would need for this job are listed below and the more you have, the better you will be. Though you should not limit to only 5 of these, these are crucial and very important for a successful property manager.
Strong organization skills
They must be organized, know how to prioritize things and issues, organize their desk and understand clearly what their clients want. Everyday, the desk and inbox will be full of requests, so you need to know how to prioritize problems so the most urgent ones are solved first.
Also, if you have more tasks to complete, you need to organize all of them so they are carried out in the right order. You will have to “prioritize” all the time in this job, so the strong organization skills are a must.
Have a good communication skill
The property manager skills list should contain efficient communication as one of the core skills. All the time, you will have to deal with different people and their problems and wants. In person contacts can drain out a lot of energy, so make sure you prepare yourself for that task.
Whenever they have a problem, the tenants will come to tell you, but you need to listen to them and solve their problems.
Along with the communication skills, arm yourself with a lot of patience. If you are not patient, then you might want to consider different job for you.
Doing several different things at the same time is one of the crucial things in this job. As you work with many units, buildings and many people, expect that multitasking is a normal thing in this job.
You need to listen to a tenant how he had problems with a bed, while smiling to the other one few minutes later when he tells you an interesting story. At one line you have the owner, the other one is reserved for the tenant from 102 unit and so on, so do not even start this job if you cannot perform multitasking.
Perform well under the pressure
A race against the clock is a very normal thing here as you will often hurry to finish one thing before jumping to the other that you are already late with.
Staying calm under the pressure is highly needed, almost in any job, but in this especially so be ready for the races that will occur very often.
It will happen when you will receive like tons of request, but you cannot manage to respond to all of the. The biggest mistake you can make is to start screaming and losing the focus, so have in min that you must stay cool under no circumstances.
We all make mistakes, at least those who work and have a job. Remember that you will have a lot properties to handle, solve many resident’s problems and perform a ton of other things. The key thing is that you become responsible and accept the fault if you make it. No one likes people that cannot admit their own mistake. So be ready to take responsibility!